MWD Federal Credit Union
Consumer Privacy Policy and Notice

It is the policy of MWD Federal Credit Union to recognize and respect each member’s privacy and their expectation of privacy regarding their financial information with this credit union. We understand consumers’ concern on how their information is collected, used and distributed. This policy is to address those concerns and solicit their continuing trust and confidence in us. This policy is also complying with the Gramm-Leach-Bliley Act (Act) as required by all federally insured credit unions.

One of the main concerns is the use of non-public personal information once it has been collected and the original transaction completed. Our credit union uses the information only to the extent necessary to carry out our daily business activities and to provide services and other opportunities to our members. We do not have any affiliates. We acquired and keep only that information that we have a reasonable use for or may support current or planned activities. We collect non-public personal information about you from the following sources:

1. Information we receive from you on applications, e-mails, and other forms and documents such as your name, address, e-mail, birth date, income, social security number;

2. Information about your transaction with us such as your credit card usage, your payment history or parties to the transaction;

3. Information we receive from a consumer reporting agency such as your creditworthiness and credit history;

4. Information obtained when verifying the information you provide on an application or other forms (this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions) such as your payment history, information concerning your transactions and income;

5. Information obtained from consumer purchasing and census data providers, marketing researchers and public records such as demographic information; and

6. Information obtained from our sponsoring company about potential members such as your name, address, and social security number.

If you decide to terminate your membership or become an inactive member, we will not share information we have collected about you, except as may be permitted or required by law.

We may share some or all of the information described above with non-affiliated third parties under the following conditions:

1. As necessary to help complete a transaction. This would include sharing information with companies that assist us in administering and bringing you our products and services such as check and statement printing companies and data processing companies. The information shared typically includes information to process transactions on your behalf, conduct our operations, follow your instructions as you authorize or protect the security of our financial records.

2. To companies that perform marketing or other services on our behalf. We have agreements with these companies that prohibit them from disclosing or using the information other than for providing these services.

3. To consumer and credit reporting companies;

4. To non-affiliated third parties as permitted or required by law;

5. To non-affiliated third parties at the member’s consent or request.

Because of the limited way we share information with non-affiliated third parties, we are not required to provide you with the opportunity to opt-out from the disclosure of information to non-affiliated third parties.

Keeping your information accurate and up-to-date is very important. If you ever find out that your information is incomplete, inaccurate, or not current, please call or write us at the telephone number shown on your statement. We will correct your information and maintain it in a complete and accurate manner. Personal information will not be improperly altered or destroyed. Security standards and procedures are in place to both maintain the records and prevent unauthorized disclosure of information. MWDFCU employees will only have access to member information as needed for a particular business transaction on a “need-to-know” basis. Our credit union trains and educates our employees on the importance of maintaining member privacy and trust and does periodic monitoring and training to ensure their compliance.

The credit union recognizes its responsibility to provide an initial and annual notice of its privacy policies and practices to each of its members.

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